SimCity was easily one of the most anticipated games of the first half of 2013, and unfortunately, its launch was filled with all kinds of problems for gamers. Did you buy SimCity? EA is trying to make the situation right by offering a free game to players who were impacted by the horrendous launch of the game.
In case you’ve missed it, the anticipated SimCity launch was marred by recurring server errors, which caused users to be thrown off the game unexpectedly, or prevented them from playing altogether. The new SimCity requires an Internet connection and many aspects of the game depend on a this connection to the server. When EA’s servers collapsed on launch, the game stopped working for many who bought it.
Lucy Bradshaw, General Manager of EA’s Maxis label, has made an honest and refreshing statement, attempting to clean up the mess caused by SimCity’s failures: “a lot more people logged on than we expected.”, she says. “That was dumb.”
As a consolation, EA is offering all players a free game from EA’s PC portfolio. On March 18, EA will send an email to players informing them of how to download a free game. Bradshaw acknowledges that this move is “a little contrived – kind of like buying a present for a friend after you did something crummy.”, but it’s bound to leave a sweeter taste in your mouth if you bought SimCity and couldn’t play. EA is also hoping that the community “won’t stay mad and that we’ll be friends again when SimCity is running at 100 percent.”
EA promises that the game will be at 100% soon, and at the very least, the company is doing something to soften the blow for gamers, even if it still refuses to issue refunds to people who purchased the game through EA’s Origin.
Did you buy the game and couldn’t play? Do you feel a free game is a good consolation?